After-hours service booking
CallerMy brakes are grinding pretty bad. Can I get in soon?
AII can help with that. I have Thursday at 7:40 AM open for a brake inspection. Shall I book it?
CallerYes, that works.
~1:12Booked
Voice: Sarah
VOICE AI · PHONE AGENTS
Your phones, answered.
Always. Politely.
An AI receptionist for car dealerships that actually converses: figures out what the caller needs, routes them to the right department or rep, books real service appointments, and can speak in your store’s own voice. And when a human takes the call, the AI stays on the line to help.
ring 1, no phone treebooks real appointments, on the callyour store’s voice, cloned with consent
HEAR IT ANSWER
Listen to the Voice AI take a call.
A few of the calls she handles on her own, on a demo store. Press play on any one.
SAMPLE CALLS · realistic conversations in real premium voices, not recordings. Press play to hear one.
Recall check
CallerCan you check if my VIN has any open recalls?
AIYour VIN shows one open recall. I can schedule the fix. Does Tuesday morning at 9 work?
CallerPerfect, thanks.
~0:58Booked
Voice: Eric
New sales lead, routed
CallerIs the 2021 F-150 still on the lot?
AIIt is. Let me connect you with our sales team right now.
~0:44Routed
Voice: Matilda
Spanish-speaking caller
CallerNecesito una cita para el cambio de aceite.I need an oil change appointment.
AICon gusto. Tengo el viernes a las 10:15 AM. Le queda bien?Gladly. I have Friday at 10:15 AM. Does that work?
CallerSí, gracias.Yes, thank you.
~1:20Booked
Voice: Jessica
THE AI RECEPTIONIST
She doesn’t take a message. She gets them there.
No “press 2 for service.” The AI answers, has a real conversation, and routes the caller by what they actually say: to a department, a specific rep, or straight into booking. The switchboard builds itself from the ring groups your store already has.
Routes to sales, service, or parts ring groups. Zero extra setupTransfers to a rep’s soft phone, cell (with press-1 screening), or an outside line, even to another AI agentPolite fallback when nobody answers, so callers never dead-end
The switchboard
SHE LISTENS, THEN ROUTES. NO “PRESS 2”
“my check engine light…”Service ring group
“is Marcus around?”Marcus · cell, press-1 screen
“need a part for a 2019…”Parts counter
“book my oil change”AI scheduler, no transfer
BUILT FROM THE RING GROUPS YOUR STORE ALREADY HAS. ZERO EXTRA SETUP
SERVICE BOOKING & HOURS
The service line books itself.
The AI doesn’t just promise a callback: it puts a real appointment on the shop’s actual schedule while the customer is still on the line. And it knows your hours: after-hours callers reach the AI, not an empty desk.
Books real service appointments into the shop’s scheduler, on the callHours-aware per store and per number, timezone includedNights and weekends answered: no hold queue, no callback list
See the full service storySERVICE LINE · 7:52 PM · ANSWERED BY AI
“I’ve got Thursday 7:40 or 9:10 for the brake inspection, and I’ll note you’re waiting with the car. Which works better?”
LIVE ON THE SHOP’S REAL SCHEDULE
Booked: Thursday 7:40 AM
ON THE SHOP’S SCHEDULER · LOGGED TO THE CUSTOMER
after hours? still answeredhours-aware per store & numbervoicemail only when you want it
THE VOICE
A voice that sounds like your store.
Choose from multiple premium voice engines per agent, including a cloned voice of your own store. Send a manager a secure recording link, they read a short sample with explicit consent, and your AI agents speak in that voice. Preview and audition before anything goes live.
Multiple premium voice engines, selectable per agentConsent-based voice cloning from a secure recording link, private to your storeAudition voices before a single customer hears them
Hear it answer your store
PREVIEW IN YOUR BROWSER
Thanks for calling your dealership, this is the service team. Are you calling about sales, service, or parts? I can help with that right now.
A sample greeting in the voice you pick. In the product, agents can also speak in your store's own cloned voice.
YOUR STORE'S OWN VOICE
Clone a real voice. With their say-so.
Want your AI to answer in a familiar voice? Send a secure record link to the person whose voice it is. They read a short line and check a consent box, a Dealer Funnel manager turns the clip into a private voice for your store, and your agents start answering in it. Consent is captured at every step, and a cloned voice is never shared with another store.
1Invite2Record3Create voice4Live
Invite someone to record a voice
Send it to whoever will record the voice. They open it, record on their phone, and it comes back here for you to review.
Label
Create linkFront-desk Riley
Consent is required to clone a voice. The voice stays private to one store. A rendering of the real flow.
CONSENT-GATED · PRIVATE TO ONE STORE · A FAITHFUL RENDERING OF THE REAL FLOW
HOW WE HANDLE CONSENTWHEN HUMANS TAKE THE CALL
The AI stays on the line, on your side.
Voice AI isn’t only for calls without a rep. On live calls it transcribes in real time, follows warm transfers with an auto-generated context summary, and flags whether a human or a machine picked up on outbound dials. The in-call co-pilot even surfaces matching in-stock vehicles while the rep talks.
Live, speaker-labeled transcription scrolling during the callWarm transfer with AI context: the receiver gets the transcript and a summary, the caller repeats nothingAnswering-machine detection on outbound, timed to the greeting
See the full in-call co-pilotWARM TRANSFER · THE RECEIVING REP SEES
AI HANDOFF SUMMARY
Caller: Dana W., 2021 Equinox, brakes grinding, quoted Thursday. Price-sensitive; asked twice about the inspection fee. Wants a loaner.
LIVE TRANSCRIPT · FOLLOWS THE CALL
Caller: …so I don’t have to re-explain all that?
Rep: Nope, I’ve got it all right here. Let’s get that loaner set up.
Rep: Nope, I’ve got it all right here. Let’s get that loaner set up.
no “can you repeat all that?”machine-or-human verdict on outbound
PRACTICE MODE
Reps rehearse on the AI. Not on your customers.
Flip the roles: the AI plays the customer (the price shopper, the trade-in haggler, the tire-kicker) and your rep takes the call. Every practice run is graded on the exact same scorecard as a real call, so training finally has numbers.
Roleplay real scenarios against an AI customerGraded on the same 1-10 scorecard and goal checklist as live callsNew hires get reps in before they ever burn a real lead
Practice call, graded
7/10SAME SCORECARD AS A REAL CALL
Built rapport before price
Asked for the appointment
Got the trade-in details
Coach’s note: Great close ask. Next run, get the trade details before quoting numbers.
THE VOICE AI REPORT
Every answered call, measured.
The panel below is a rendering of the Voice AI report on demo-store data: calls answered, appointments booked, after-hours coverage, and every recent call scored. You see exactly what she handled while you were closed.
web.dealerfunnel.com/reports/voice-ai DEMO DATA
Voice AI Report
Demo Motors
0
CALLS ANSWERED
0
APPOINTMENTS BOOKED
0%
AFTER-HOURS ANSWERED
0:00
AVG HANDLE TIME
0%
RESOLVED W/O TRANSFER
Calls answered by dayLast 7 days
Recent calls
CallerIntentOutcomeDurationScore
Marcus BellServiceBooked3:129/10
Priya NairSalesRouted1:477/10
Devon CarterPartsResolved2:058/10
Gina AlvarezRecallBooked4:289/10
Terrence WuServiceResolved1:335/10
RENDERED ON DEMO MOTORS
A FAITHFUL RENDERING OF THE REAL PRODUCT · ON DEMO MOTORS
SEE THE REPORTSTry to stump her.
Spin up a dealership and call in right now. Ask the weird questions — the ones that trip up a script. That’s the fun part.
FROM $1,249/MO · $0 SETUP · UNLIMITED USERS · NO CONTRACTS