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 THE CALL SIMULATOR

Rehearse the hard calls.
Before they cost a deal.

Here’s what a practice call looks like in Dealer Funnel: pick a scenario, roleplay against a real AI voice on the soft phone, and get a 1-10 Call Score graded the same way as a live call.

9 TRAINING SCENARIOSREAL VOICE ROLEPLAYREAL 1-10 SCORING
STEP 1

Pick who you’re up against

Nine training scenarios, or a real lead from your inbox. Each one hands you a fresh brief to read first.

Price shopperHard
Trade-in skepticMedium
Credit-worriedHard
Cold internet leadMedium
STEP 2

Talk it out on the soft phone

A real voice haggles back. You answer out loud, and the playbook goals tick as you earn them.

ROLEPLAY
Playbook goals
Acknowledged the concern
Reframed to value
Asked for the appointment

A real voice, not a chat. Nothing here to click through.

STEP 3

Get your 1-10 Call Score

The same formula the AI coach uses to grade live calls.

8.4
/ 10
Playbook goals45%
Execution40%
Sentiment15%
Customer sentiment: Positive

A look at the process. In the product, the roleplay is live and the voice is real.

A FRESH SCENARIO EVERY RUN

A different customer every single time.

Before a rep dials, they get a brief to study: the goal for the call, how hard this one plays, the vehicle they came in for, their trade, and their credit band. And because every run spins up a fresh scenario, no two practice calls are alike. Every price shopper is a different price shopper.

A goal, a difficulty rating, and the back-story, every timeA new vehicle, trade, credit band, and lead source on each runRead the whole brief before you dial, just like the real thing
BEFORE YOU CALLHard
Marcus D.
Goal: Commit to a Saturday test drive

Payment-focused and burned on fees before. Wants an out-the-door number before he will come in.

Vehicle of interest2022 RAM 1500 Big Horn
Lead sourceAutoTrader
Trade-in2016 Silverado · 98k mi · ~$14,200 payoff
Credit bandSubprime · 580-619
GENERATED FRESH FOR THIS RUN · SCENARIO #4471
FROM YOUR INBOX
MT
Mike T.
2022 Tacoma · CarGurus · FICO 664
Practice this call
↓  SEEDS THE ROLEPLAY
The AI customer takes on the real vehicle, source, and creditNever touches the real lead: no text, no record, no appointment
REHEARSE A REAL LEAD

Nervous about a big one? Rehearse it first.

Pull up an actual lead from your inbox and hit Practice this call. The AI customer takes on that lead’s real vehicle, source, and credit profile, so a rep can run the exact conversation before dialing for real. It never touches the actual lead: no text, no record, no appointment, and the scorecard is stripped of personal details.

THE REAL THING

In the product, this call is live.

What you see above is the shape of it. Dealer Funnel reps practice against a live AI customer on the actual soft phone, with real speech, real transcription, and the same AI coaching that grades their real calls.

A real voice on the line

In the product, reps roleplay against an AI customer that talks back on the real soft phone: it haggles, stalls, worries about credit, and never breaks character.

Graded while they talk

Live transcription runs during the call, and playbook goals tick in real time as the rep earns them, with an AI co-pilot coaching from the sidelines.

The same 1-10 Call Score

Every practice call ends in a scorecard like the one on this page: 45% playbook goals, 40% execution, 15% customer sentiment. Same formula, real AI grading.

Your reps can run this live, against a voice that talks back.

Book 10 minutes and we’ll put you on a live AI roleplay on the real soft phone, scored by the real coach.

LIVE AI ROLEPLAY IS IN THE PRODUCT TODAY · THIS PAGE IS A WALKTHROUGH
SEE IT FOR YOURSELF

Text Dealer Funnel and watch Carly reply.

Drop your cell — you’ll get a real text back in seconds, exactly like one of your leads would.