Translation · speak every customer’s language
Sell to customers who speak Spanish.
Dealer Funnel translates the conversation both ways, automatically. Your customer texts in their language and gets it back the same way. Your rep reads and replies in English. Spanish leads the way, and the same switch speaks ten more.
2 directions 11 languages beyond English 0 originals lost
ONE CONVERSATION, TWO PHONES. THE REP TYPES IN ENGLISH; LUIS RECEIVES IT IN SPANISH. HIS SPANISH REPLY LANDS BACK IN ENGLISH, WITH THE ORIGINAL KEPT. NOBODY SWITCHED APPS OR PASTED INTO A TRANSLATOR.
Sell in their language without hiring around it.
Plenty of buyers browse in English but want to talk money in the language they think in. Most stores handle that with whoever happens to be bilingual that shift: one rep becomes the translator for the whole floor, and every deal waits on their schedule.
With translation built into the team inbox, the customer who asks “¿hablan español?” gets an honest yes from the first text: the whole store does, on every channel, at every hour.
The translator-app shuffle
Nobody pastes a customer's text into a translator between replies and hopes nothing got lost on the way back.
“Let me grab Carlos”
The deal stops waiting for the one bilingual rep to come off a test drive. Any rep can work any lead, whole shift, every shift.
The lead that just goes quiet
Leads stop stalling because the first reply came back in a language they did not want to negotiate in.
Turned on per customer. Then it just runs.
Per customer, not per store
Every lead carries their own language. Pick it from one dropdown on the conversation and that thread flips, and the thread logs the moment translation switches on. Nothing changes for anyone else in the inbox.
Automatic in both directions
Their texts land in English for your team. Everything you send back, typed replies, funnel follow-ups, blasts, scheduled messages, goes out in their language. Live chat detects the language from the first hello.
The original is always kept
Every translated bubble carries the original text right beneath the translation, in both directions. What was actually said stays on the record: for coaching, for disputes, for compliance.
SPANISH IS THE HEADLINE. THE SAME SWITCH SPEAKS FRENCH · PORTUGUESE · ARABIC · RUSSIAN · POLISH · CHINESE · JAPANESE · FILIPINO · SWAHILI · UZBEK.
Carly AI
Carly answers in their language too.
Carly, the AI assistant that works the inbox alongside your team, rides the same translation rails. Her replies are written in English and delivered in the customer’s language, over text and live chat, with the English original kept on every message so you can audit exactly what the AI said.
A financing question at 11pm in Spanish gets answered at 11pm, in Spanish. Your team reads the whole exchange in English the next morning.
Claro, Luis. Con un enganche de $3,000 el pago quedaría cerca de $460 al mes con crédito aprobado. ¿Le digo a Marcus que te llame mañana?
Of course, Luis. With $3,000 down you’d be looking at around $460 a month with approved credit. Want me to have Marcus call you tomorrow?
Make “hablamos español” true for the whole store.
Thirty minutes on a demo store: text it in Spanish, watch it land in English, reply, and watch it go back.