Compliance
AI is getting rules. Good. We read them so you don’t have to.
Every vendor says “TCPA compliant” in a footnote. We’d rather show you how dealership texting compliance really works, and keep a running plain-English watchlist of the AI laws and litigation that actually affect dealerships.
Built in, not bolted on
A2P 10DLC registration
Your texting numbers are registered with carriers the right way: we run the whole workflow, so deliverability and compliance travel together.
DNC scrubbing before every blast
Bulk campaigns are checked against the National Do-Not-Call registry before a single message sends. Not after. Before.
Opt-out automation
STOP means stop: instantly, permanently, automatically, across every channel. Blocked-caller lists are enforced platform-wide.
Consent & audit trails
Who was contacted, when, on what channel, with what consent basis. Recorded and exportable. If a question ever comes, you have receipts.
Human handoff by design
Carly identifies herself, steps back the moment a human should take over, and every AI conversation is logged and reviewable. Draft-first modes exist wherever you want a human's finger on the send button.
Quiet hours & pacing
Messages respect business hours and sending pace. The platform won't let an automation blast a customer at 3am.
The watchlist
AI laws & litigation dealers should have on the radar.
TCPA: the foundation
The Telephone Consumer Protection Act governs texting and calling consumers: consent, identification, opt-outs, and quiet hours. It's the backbone of every texting program, and the source of most class actions against dealers who spray-and-pray.
FCC: AI voices fall under the TCPA
The FCC's declaratory ruling put AI-generated voices in robocalls squarely under TCPA rules: consent requirements apply. Translation for dealers: an AI that calls customers needs the same consent discipline as any outbound program.
B.O.T. Act (SB 1001): bots must disclose
California requires bots that try to sell to identify themselves as non-human. Carly identifies herself as AI. We consider that table stakes everywhere, not just California.
AI Policy Act: disclosure on request
Utah's act requires businesses to disclose generative-AI use in consumer interactions when asked. More states are drafting similar language. This is the direction of travel.
Dealer texting class actions
TCPA suits over dealership texting programs continue industry-wide, nearly always about consent that wasn't tracked or opt-outs that weren't honored. Both are automated in Dealer Funnel, which is exactly why we built them in.
THIS PAGE IS PLAIN-ENGLISH ORIENTATION, NOT LEGAL ADVICE. LAWS VARY BY STATE AND CHANGE FAST. TALK TO YOUR COUNSEL ABOUT YOUR STORE’S PROGRAM. WE’LL KEEP THE WATCHLIST CURRENT AND DATED.