Tekion ARC
Dealer Funnel + Tekion
Tekion ARC stays your system of record. Dealer Funnel runs on Tekion's official open API with the deepest matrix of any of our connectors, including rep assignment in both directions.
Tekion open API · api.tekioncloud.com · v4 · app-credential tokens
What syncs
Capability by capability, including what the API doesn’t expose.
Lead creation
LiveLeads are created in Tekion ARC with source, buyer contact, and vehicle of interest.
Lead updates & read-back
LiveDealer Funnel both updates the Tekion lead and reads it back: a true two-way record.
Text conversations
LiveEvery message is logged on the Tekion lead as a titled Dealer Funnel entry.
Call activity
LiveCalls are written to the lead so the Tekion timeline stays complete.
Notes & emails
LiveAgent notes and emails sent from Dealer Funnel land on the Tekion lead too.
Appointments
LiveCreated, rescheduled, and canceled on the Tekion lead.
Opt-in / opt-out
LiveCommunication preferences sync both directions.
Two-way rep assignment
LiveDealer Funnel writes the assignee to Tekion with the right role (salesperson or BDC specialist) and reads Tekion assignments back.
Assignment flows both ways
Most CRM APIs let you read who owns a lead; Tekion's lets us write it. Assign a rep in Dealer Funnel and the Tekion lead updates with the correct role: salesperson or BDC specialist. Reassign in Tekion and Dealer Funnel follows. One owner, everywhere.
How setup works
We do the wiring. You keep selling.
We register the connection
We enable the Dealer Funnel app for your dealer on Tekion's open API platform: dealer ID mapped, credentials issued to us, tokens refreshed automatically.
We prove it in the sandbox
Every connector ships against the vendor's own test environment. We verify the round trip (lead in, activity back) before anything touches your store.
You're live in days
Reps mapped, lead sources wired, appointment types matched. Your team keeps working the CRM like nothing changed. It's just faster now.
Questions dealers actually ask
Does Dealer Funnel replace Tekion?
No. Tekion ARC stays your retail platform and system of record. Dealer Funnel is the engagement layer (instant response, texting, calling, AI) and everything it does is written back to the Tekion lead.
How deep is the sync really?
Tekion is our deepest connector: lead create, update, and read-back; texts, notes, and emails; call activity; appointments created, moved, and canceled; opt-in/opt-out; and rep assignment in both directions with the correct sales or BDC role.
Is this an official integration?
Yes, it runs on Tekion's official open API with app credentials issued for Dealer Funnel, proven against Tekion's sandbox before it ever touches your store. No back doors.
See Tekion and Dealer Funnel run as one system.
30 minutes with a human, or take the live demo store for a spin yourself. No form-then-phone-tag.